Enter the doorway.
Provide your email to receive a unique access link. The verified link brings a new customer into the onboarding conversation.
Free Frankie / customer entry / retro messenger
A better way to begin the conversation.
Free Frankie gives a business a clear, approachable place for routine questions, hours, and the next useful step. The assistant is free forever; the presentation can become more expressive later, after the knowledge-base conversation is complete.
FrankieFam / conversation field
JLS / FREE FRANKIE - YOUR INSTANT MESSENGERFrankieOnline / good-boy assistant
The first handoff
Free forever.
Useful from the start.
Free Frankie begins with a small, manageable conversation. A new customer enters an email address, receives a unique access link, and returns through that verified link to the onboarding conversation. The separate account-login Warp Tunnel is reserved for established dashboard customers.
Start with your free Frankie.
Enter your email to receive a secure access link. That link returns you to the onboarding conversation; the account-login Warp Tunnel is reserved for established dashboard customers.
Build the foundation.
Share public business information, hours, services, and links through a conversation rather than a cold questionnaire.
Teach the answers.
Turn the approved information into a practical FAQ-and-hours assistant that can meet routine questions clearly.
Keep moving.
Review the record, continue the customer journey, and consider a final presentation choice when the work is complete.
Free Frankie stays free. The standard embedded assistant is the permanent starting point. Retro YIM and floating presentation options are optional finishing choices after onboarding, not a barrier to beginning. Every installed Frankie can collect its own customer response signals, so improvements follow actual conversations rather than guesses.
Frankie+ / On Call
24-hour conversational customer care.
When a routine answer is not enough, Frankie+ can provide an always-available conversational front door and route overnight conversations toward the appropriate human escalation. It gives service businesses a way to keep customers moving instead of leaving them to call the competition.
FrankieFam / the wider system
A small family around the work.
Free Frankie is one approachable member of FrankieFam. The surrounding suite gives each business a place for setup, forms, partner guidance, contact routing, and the practical records that make a conversation useful.
One mascot. Different responsibilities. A clearer handoff.
Choose the useful conversation
Frankie has a job to do.
Start with the free assistant that fits the first customer question. The same core can support a contact conversation, structured form intake, FAQ-and-hours answers, or guided partner setup.
Contact Frankie
A Frankie product—not the company contact route—that listens for context and helps a visitor identify the right next step.
Open Contact Frankie →Form Frankie
Collect public business details, hours, services, and links through a reviewable onboarding conversation.
Open Form Frankie →FAQ Frankie
Turn the approved knowledge base into useful answers for recurring questions and hours of operation.
Explore FAQ Frankie →Conversation Frankie
A flexible starting point for the questions that do not fit neatly into a single form field.
Start a conversation →Make Frankie
Guided setup for turning repeated handoffs into visible, workable automation paths.
Open Make Frankie →Web Frankie
Setup and publishing guidance for putting the public website where the operation can support it.
Open Web Frankie →Jotform Frankie
Help choosing, shaping, and connecting the form surface a business actually needs.
Open Jotform Frankie →MailerLite Frankie
Guided setup for email and text communication that stays connected to the customer journey.
Open MailerLite Frankie →Read the work behind the product
The assistant has a story.
These article cards are local references for the product surface. They keep the Free Frankie conversation connected to the systems thinking and lived operations behind it.
The app I built for one person who couldn’t read
A product begins in the gap between what a system assumes and what a person actually needs.
Read the article →The prompt is part of the production system
The useful question is not only what an assistant says, but what the surrounding system makes possible.
Read the article →Why service pages need evidence
Clear public information gives a customer, a search engine, and an assistant something useful to work with.
Read the article →