Give each question a purpose the visitor can understand.
FrankieFam / structured intake
Forms that help people finish.
Form Frankie guides a visitor through the information a business needs to receive, organize, and route a useful submission.
A blank field is not a complete process.
Question / answer / context / responsible handoff
Structure without losing the person
Collect information that can move.
Form Frankie helps a business decide what it needs, what the visitor should understand, where the submission belongs, and which human or system should receive the next action. The point is not to make a form longer. It is to make the completed handoff more useful.
Keep related details together while the person is answering.
Make the next responsibility visible after submission.
Free Frankie / conversation
Tagged source library / FrankieFam / structured-intake
The right question creates room.
Intake / questions
Why Questions Are Knowledge Assets
Questions can preserve the information needed for the next decision.
D13 / human accessThe App I Built for One Person Who Couldn’t Read
Good interfaces respect how people actually communicate.
D15 / softwareThe Prompt Is Part of the Production System
The instruction belongs inside the work it helps produce.